Our Solutions

• The Autodiscovery Module provides visibility into the devices connecting to the network and allows them to be assigned to a specific customer.
• ISPFULL automatically detects the ONU connected to the network, identifies which OLT it is connected to, as well as the corresponding SLOT and PORT.
• During this process, ISPFULL also determines the model of the connected ONT and automatically adds it to the appropriate inventory.
• This module is a key tool for installers and support staff, as it prevents errors in identifying and assigning SLOTS and PORTS.
• Additionally, the module enables direct assignment to a customer by defining a predefined service plan and triggering automatic provisioning

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• ISPFULL has been carefully designed to interact efficiently with other platforms.
• Given the specialization and complexity of current operations, ISPFULL offers alternatives for sharing processes and integrating with different platforms, includingERPs, billing systems, ticketing systems, and more.
• Similarly, ISPFULL facilitates integration with different payment platforms, simplifying administrative tasks such as service assignment, suspension, and reconnection.
• To avoid inconsistencies and human errors, ISPFULL provides strict control over its operations. For example, it ensures the certainty that services sold to the customer exactly match the services provisioned in the network, preventing losses and
  resource leaks..
• In the commercial realm, ISPFULL provides dashboards that offer real-time insights into business parameters, such as new connected customer charts, sales, recent installations, customer distribution by service, penetration zones, among others.

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• ISPFULL Monitoring allows a broad visibility into what is happening on your network, in a simple and dynamic manner.
• From monitoring bandwidth with your internet provider to measuring power levels or laser temperature at a specific customer site, ISPFULL Monitoring enables your technical team to anticipate events.
• This module provides simplified information for non-technical staff, streamlining customer service processes. Simultaneously, it offers specific and accurate details for the engineering and network development team, allowing them to act and plan
  based on data and network-specific statistics.
• Whether monitoring DDoS attacks, edge routers, SFP ports on OLT, or on the other end, monitoring ONT, ISPFULL provides complete visibility into events on the network.
• Improve the efficiency of technical support resources with ISPFULL’s preventive monitoring. This service allows you to identify ONTs with low power levels, as well as service disruptions due to fiber cuts, among other functionalities.afectaciones en los servicios debido a cortes de fibra, entre otras funcionalidades.

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• The Service Availability Module enables the Sales and Commercial teams to independently assess the feasibility of delivering service to a prospective customer.
• By entering the customer’s address, the module allows ISPFULL to determine the availability of nearby NAPs (Network Access Points) and their distance from the specified location.
• Additionally, ISPFULL displays the available ports on the selected NAP and the feasible routing paths for the required cabling installation.

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• ISPFULL’s dashboards offer key information for operation control and monitoring. At the same time, they provide essential analytical data for decision-making, for management, technical and sales teams.
• ISPFULL allows customization of information for each area, enabling more efficient and proactive work.
• In the technical area, there are dashboards for network status, power levels, equipment distribution by node, IP assignments, service status, and equipment distribution, among others.
• In the commercial area, there are dashboards for geolocation, distribution of plans offered by zone, information about new connected customers, percentage of usage per plan, among others.
• In the engineering area, ISPFULL has dashboards for monitoring back-end equipment, customer equipment, usage percentages on routers and connection links, equipment performance, and custom variables, among others.
• With ISPFULL’s dashboards, you will be aware of all the metrics of your operation, allowing you to make decisions in an agile and organized manner.

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• In our ISPFULL implementations, our commitment goes beyond simple platform installation. We continue to provide support for any requirement or need that may arise.
• To address various situations, we provide consulting and training services, accessible to our clients whenever they require assistance. These services are especially useful in cases of technological changes that require technical adoption and implementation, equipment failures that demand network-wide reprovisioning, disruptive events in data networks that require rapid problem identification, or simply the incorporation of a new equipment brand into the network.
• At ISPFULL, we are always available to ensure that our clients’ operations continue to run efficiently and to provide quick and effective solutions to any challenges they
  may face.

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• ISPFULL’s geolocation module allows for the georeferencing of equipment and network elements, facilitating the identification of problems and needs in specific areas.
• During service disruption events, where only one area is affected, this functionality provides the technical support team with the necessary information and preparation to handle complaints, and the engineering department with the information needed to resolve the issue.
• In the commercial area, the ability to determine service feasibility using the prospect’s address streamlines the sales process and network expansion planning.
• For management, ISPFULL Geolocation offers visibility into areas of highest growth and penetration, providing a useful tool for defining commercial strategies.

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• ISPFULL’s MULTI-OPERATOR module enables the development of operations in both the technical and commercial areas.
• ISPFULL allows operators to use the same platform for port reservation, equipment provisioning, and service provisioning, among others. This approach ensures organic and orderly technical and commercial growth.
• Additionally, ISPFULL allows for the allocation of zones, equipment, and infrastructure for operators, ensuring that elements connected to the network do not interfere with its proper functioning. From a commercial standpoint, ISPFULL provides the necessary tool to expand, increase coverage area, and simultaneously normalize technical operations.

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• ISPFULL’s mobile interface is an vital tool for installers, allowing them to carry out installations in an organized and autonomous manner.
• Similarly, if the technician performs a technical support visit, ISPFULL enables quick resolution of the problem, improving the perception of service quality.
• This module contributes to optimizing human resources in service installation, ensuring that, upon completion of an installation, all service parameters are correctly configured.
• Similarly, if the technician performs a technical support visit, ISPFULL enablesquick resolution of the problem, improving the perception of service quality.

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